If you already own or offer delivery services, you can manage your delivery distances and fees for each order in your store.
For that, we have Radius and Zones options for you.
The distances are taken into account automatically at the checkout page or when first entering your address when choosing Delivery orders. This means that your customers' distance is measured via GPS from your business address and categorized under the assigned delivery areas.
Let's show you how your customers will take a delivery order:
1.- Order Type selection:
2.- Entering customer's address and message from when not in delivery range.
2.- Entering customer's address when you are in the delivery range.
Steps to set up your Delivery Radius or Zone
To set up your delivery ranges, open the Online Order app from your Clover web dashboard.
- Click on Order Type, and then select Delivery
- Go to Delivery Types drop down menu and you will have to choose between Radius and Zones.
The radius is the easiest way to set your delivery ranges since all you need is to set the Radius Distance (in miles), the Fee and the Minimum Order for this delivery to be made.
You can have multiple radius zones and they will exclude one each other automatically to not overlap your delivery fees. Let's see an example:
They work exactly the same as the radius option, but you can have more complex delivery ranges and there's virtually no limitation to what you can consider as delivery zones.
Just select the Zone on your delivery types, set a Name, Min. Order and Fee. Press the Draw button and you'll be able to draw on the map at the left. To start your drawing, just double click and then single click on the the different spots to shape your delivery ranges.
Also, since your customers will need some requirements to make a delivery orders, the minimum order is something that won't allow your customers to order without reaching that minimum.
This is how it shows on store before and after reaching the minimum.
How to get help:
If you need help at any time, you can easily find articles on our Support & FAQ site for the most common topics and questions.
Need more help? Call us at (650) 681-0400.
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