Open the Contactless dining + Online ordering app
Click on Discount
Go to the Create Discount box.
Enter a Discount "Name"
Use a name that describes the amount, type, or audience of the coupon. This name will be visible to the customer on the receipt. Example: 20 Percent Off for New Customers
Enter a coupon "Code"
This is the code your customers will enter at the checkout page to apply the discount
Set Discount Type
Order: All items in the customers' order qualify for the discount
Item: Select Items for which the discount can be applied to
Click on "Select Items"
A list of your Clover Inventory Items appears. Select the items to which the discount can be applied and click on "Set Items"
Set a Start Date
Immediately
Scheduled: set a start date and time
Set an End Date
Never-ending
Scheduled
Set an end date and time
Select Day and Time
Enable
Set the day - Set the start time and end Time
Only orders placed in the Day and time selected can redeem the coupon
Disable
Set a Max Redemption
This determines how many overall times the discount code can be used
Set Discount Type
Percentage
Enter a % amount in the "Discount Amount" field
You can also set a Maximum discount amount "Max. discount". It limits the discount to a maximum amount. e.g. 10% off on a $150 order would normally be $15 off but can be limited to $10
Fixed
Enter a $ amount in the "Discount Amount" field
Set User Type
"First User" is for 1st-time customer
"Any User" is for 1st time customer or repeat customers
Set How Many Times Can a Customer Use This Coupon
Defines how many times the coupon can be used by one customer
"Once" A given customer can only use this discount once. Customer profiles are identified based on their phone number
"Multiple Times", no limit to how many times a customer can use the discount
Set Min. sub-total amount
Discount is not applied unless the order sub-total exceeds the entered amount
Tracking the number of times a discount has been used is visible in the Online Order dashboard. Access the discount in question from the "Discount List" and view the # of times it has been used.
Create a Discount Link
If your discount is set up for "All Order Types" and "Any User", then you can create a Discount Link. This discount link creates a URL (web address). Customers can access the URL and have the discount auto-applied to their order, assuming the order meets all of the discount parameters.
To create a discount link:
Login to your Clover Web dashboard
Open the Online Order app
Click on Discount
Locate the appropriate Discount
Click on Create Link
You can use this URL to direct customers to your Orderspoon store with the discount code auto-applied.
An even faster method to direct customers to a URL is to create a QR code.
There are lots of free QR code generators available on the web. A QR code generator creates a QR image for a specific URL. When this QR image is scanned by a mobile device, it will direct the customer to that specific URL.
This website offers free QR codes with no ads embedded into it. https://www.qrcode-monkey.com/
4 Leaf Labs is in no way associated with them. Feel free to use any site, we just want to provide 1 example.
Discounts when customers use Pay Later
There is a situation where the discount will not be reflected directly on the Clover POS. This is when the customer chooses to Pay Later.
In Clover, the discounts are included in the payments, but since there is no payment processed in the Pay later, the discount will be visible from the customers' end in the Checkout page and in the Order Confirmation but it will not be visible from the merchant's end in the Clover system.
When a customer uses a discount and Pay Later, the discount will be performed manually at the time of the transaction in the Clover device.
Need more help? Call us at (650) 681-0400.