- Get New Customers: You can run an online advertising campaign to target local customers to visit your restaurant.
- Promote 1st Time Use: Let your in-store customers know that they get a discount for trying the Online Order app and enjoying the ease-of-use.
- Promote New Items: Send an email or text message with a discount link for new items that you are trying to promote.
- Re-engage Past Customers: It can be useful to remind past customers to come and try your store again if it's been a while.
Steps to create a Discount
Open the Contactless dining + Online ordering app
Click on Discount
Go to the Create Discount box.
Enter a Discount "Name"
Use a name that describes the amount, type, or audience of the coupon. This name will be visible to the customer on the receipt. Example: 20 Percent Off for New Customers
Enter a coupon "Code"
This is the code your customers will enter at the checkout page to apply the discount
Set Discount Type
Set a Start Date
Set an End Date
Select Day and Time
Set a Max Redemption
Set Order Type
Tracking the number of times a discount has been used is visible in the Online Order dashboard. Access the discount in question from the "Discount List" and view the # of times it has been used.
Create a Discount Link
If your discount is set up for "All Order Types" and "Any User", then you can create a Discount Link. This discount link creates a URL (web address). Customers can access the URL and have the discount auto-applied to their order, assuming the order meets all of the discount parameters.
To create a discount link:
Login to your Clover Web dashboard
Open the Online Order app
Click on Discount
Locate the appropriate Discount
Click on Create Link
- Manually copy the URL or click on the blue "Copy" button
You can use this URL to direct customers to your Orderspoon store with the discount code auto-applied.
An even faster method to direct customers to a URL is to create a QR code.
There are lots of free QR code generators available on the web. A QR code generator creates a QR image for a specific URL. When this QR image is scanned by a mobile device, it will direct the customer to that specific URL.
This website offers free QR codes with no ads embedded into it. https://www.qrcode-monkey.com/
4 Leaf Labs is in no way associated with them. Feel free to use any site, we just want to provide 1 example.
Discounts when customers use Pay Later
There is a situation where the discount will not be reflected directly on the Clover POS. This is when the customer chooses to Pay Later.
In Clover, the discounts are included in the payments, but since there is no payment processed in the Pay later, the discount will be visible from the customers' end in the Checkout page and in the Order Confirmation but it will not be visible from the merchant's end in the Clover system.
When a customer uses a discount and Pay Later, the discount will be performed manually at the time of the transaction in the Clover device.
Need more help? Call us at (650) 681-0400.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday.
Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at email@example.com.