How do I improve my Internet Reliability?

How do I improve my Internet Reliability?

Kitchen Display uses the Internet to communicate with the Clover Station.  If the store's WiFi Internet connection is unstable or disrupted, the Kitchen Display will not receive orders.

How do I diagnose if I have an Internet connection problem?

The first step is to measure your bandwidth speed to the Internet. Click HERE with the device with Kitchen Display to measure the speed. Run the test several times by clicking on "Start".
If it exceeds 0.5 Mbps regularly, then you should have sufficient bandwidth to run the Kitchen Display app. If it doesn't, you should begin diagnosing the source of the bandwidth limitations.

How to improve an unstable store WiFi network?

If you find that the Kitchen Display tablet does not have a strong or consistent WiFi connection you may have signal interference in your store. There are a few simple steps you can do to improve your store's WiFi network.
  1. Re-position the WiFi router so that it's high off the ground and not blocked by furniture or metal walls. More details on this WiFi positioning article.
  2. Reduce signal interference by changing the WiFi channel with tools like WiFi Analyzer for Android or the WiFi Helper for Windows

Need More Help?  Call us at (650) 681-0400.

Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday through Friday. 
Please leave a voice message if you reach us outside of normal business hours.  You can also contact our Support Team at  support@4leaflabs.com


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