How long does it take for an order to show up
Kitchen Display has a polling frequency that is performed cyclically, each time the cycle is completed all new orders or items will appear on the Kitchen Display.
It's possible to change the time span of the Polling frequency, just do the following steps
Steps to change the Polling frequency
- Access to your Kitchen Display app on the Android device
- Click the 3 vertical dots on the top right corner
- Access to Clover POS Connection settings
- Click Polling frequency (5th option)
- Select a Polling frequency
Your Polling frequency time has been set up.
We strongly recommend to use 20 seconds as Polling frequency.
Need More Help? Call us at (650) 681-0400
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday through Friday.
Please leave a voice message if you reach us outside of normal business hours. You can also contact our Support Team at support@4leaflabs.com
Related Articles
Show Unavailable Category
With the Online Order app, you have the option to make Categories available for a specified amount of time. For more information, please refer to this article. You can then choose to Show or Hide a Category that is not currently available. To do ...Delivery Order Properties : Zones and Radius.
If you already own or offer delivery services, you can manage your delivery distances and fees for each order in your store. For that, we have Radius and Zones options for you. The distances are taken into account automatically at the checkout page ...Online Order and My Rewards Loyalty App Integration
Orderspoon Rewards Integration Reward your customers Orderspoon offers an integration with a Clover third-party app called My Rewards Loyalty and Marketing. This allows you to show gratitude and keep your customers happy. You could take advantage of ...How to Setup Order Types on Clover (i.e. Dine In, Take Out, Delivery)
Note: Try closing APP first. Tap the windows icon Swipe upward to close app. CHECK TO SEE IF ORDER TYPES ARE SETUP 1. From your Web browser go to clover.com 2.Click on AppMarket 3. Scroll down to the SETUP APP. 4.Click on the Setup ...Order Later (Future Order)
Order Later & Order Later Time Limit The Orderspoon app gives you the option to accept future orders. With the "Order Later" feature enabled, your customers can submit orders up to 6 months in advance. You choose how many days in advance the customer ...