How to enable Expo Tracking
Expo Mode is a useful tool for your Kitchen Staff that allows them to know what orders are ready for distpaching.
Expo mode is a feature released in Kitchen Display v2.9.34
Steps to enable the Expo Tracking
- Open your Kitchen Display app
- Click on the settings at the top right of the screen
- Select Restaurant Settings
- Click Service type, a pop-up tab of the available service types will appear
- Choose Expo Tracking
- Go to Orders in progress, click Expo button of an order
Done button change to Expo button
- Go to Expo
Expo tab will appear in the Menu
- Click Done
Clicking Done in Orders For Expeditions should mean your staff dispatched the order to the Customer
Requirements for Expo Tracking
- You need to be subscribed to the Platinum plan of Kitchen Display
- Have at least 2 screens with Kitchen Display (One for Orders in Progress and other for Orders for Expedition)
Our helpdesk is staffed from 8 am to 8 pm Central Standard Time, Monday through Friday and 8 am to 5 pm during the weekends.
Please leave a message if you reach us outside of normal business hours, (650) 681-0400.
You can also contact our Support Team at firstname.lastname@example.org
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