How to reject an Orderspoon online order
You can reject the Orderpoon orders on your clover device, this will void the payment if the order was already paid.
Steps to reject orders on the Clover Device
- Access to the Orderpoon Online Orders app in the Clover Device
- Search for the order you need to reject
- Click the order
- At the bottom right, click Reject
*After the order is rejected, this cannot be undone!
How to Reject an online order
If you need to reject an order it is possible to be done in 3 different ways. Having enabled SMS and Email notifications allows you to reject the order in those notifications. Also in the Orderspoon web dashboard you can access to Live orders tab and ...
How do I cancel/reject an online order?
At times you may want/need to cancel an online order. To do this, there are two ways to proceed: 1. Online Order Notifications (SMS/Email) (To set up an SMS/Email alert, please check out this article) The link found at the bottom of the order ...
How to enable my Orderspoon Order number on my Clover Online Receipt
The orders placed on your Orderspoon restaurant site have an Order title and Order number. You can enable on the Clover web dashboard a setting that allows the order title + order number to appear on your Clover Online Receipts. Steps to enable the ...
What are Orderspoon/Online Order Subscription Plans
With our pricing plans you get a set number of order transactions and a discounted rate should you run over. Think of it like a cell phone plan. You pay a price and you get minutes included with your plan and a discounted overage rate should you go ...
Order Management (Order Cap)
Order Cap & Order Cap Interval The Orderspoon app gives you the option to control how many orders your business receives within a specified time frame. This feature helps to keep your kitchen staff from being overwhelmed by online orders. You can ...