How to set up an item's Alternate Name
We understand that some items are not created with the name you want to show in your online store.
That is why we have an Item Alternate Name feature where you can rename the item for your customers in your online store.
Steps to set an Alternative name on an item
- Access to your Orderspoon Merchant dashboard
- Click Inventory and select Items
- Choose an item
- Enter the Alternative name
- Click Save
*The items will use the Alternative name on your Online ordering site
How to get help:
If you need help at any time, you can easily find articles on our Support & FAQ site for the most common topics and questions.
Need more help? Call us at (650) 681-0400.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday. Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at firstname.lastname@example.org.
How to set Discounts
General information Discounts are a great way to motivate a customer to try your restaurant and/or try using your Online Order. However, they need to be set-up in the right way to prevent over-redemptions. Here are some specific marketing ...
How to set up a Discount
Discounts and coupons are a great way to motivate a customer to visit your restaurant and/or try using your Online Order. Here are a few examples of marketing approaches in which you can use discounts to grow your business Get New Customers: You can ...
How to set-up a domain name re-direct for my store
To help your customers reach you're store more easily, we recommend using a domain name for your store if you don't already have a website. Purchasing a domain name and setting a re-direct is typically a simple process that can take 15-30 minutes. ...
How to customize an item with an image
In addition to a description and a warning, you can also add an image that illustrates your items. This is a great way to give your customers confidence in what they are ordering and even motivate them to try something new with an attractive ...
3 step Quick Start set up
Welcome to Orderspoon Thank you for the opportunity to be your online order provider! Do you need to get set up fast? This quick start setup guide will get you taking orders in minutes. To start the setup you need 2 requirements: Have ...