How to set up an item's Alternate Name

How to set up an item's Alternate Name

We understand that some items are not created with the name you want to show in your online store. 

That is why we have an Item Alternate Name feature where you can rename the item for your customers in your online store. 

Steps to set an Alternative name on an item

  1. Access to your Orderspoon Merchant dashboard
  2. Click Inventory and select Items 
  3. Choose an item
  4. Enter the Alternative name 
  5. Click Save

*The items will use the Alternative name on your Online ordering site

How to get help:

If you need help at any time, you can easily find articles on our Support & FAQ site for the most common topics and questions.

Need more help? Call us at (650) 681-0400.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday. Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at

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