Discounts and coupons are a great way to motivate a customer to visit your restaurant and/or try using your Online Order.  Here are a few examples of marketing approaches in which you can use discounts to grow your business:

• Get New Customers: You can run an online advertising campaign to target local customers to visit your restaurant.
• Promote 1st Time Use: Let your in-store customers know that they get a discount for trying the Orderspoon app and enjoying the ease-of-use.
• Re-engage Past Customers: It can be useful to remind past customers to come and try your store again if it's been a while.

Discounts are created within the Orderspoon dashboard. You are able to set:

• How many times a discount can be used
  
  • Total # of times a discount can be used
  • 1st-time customers only
  • 1 time per customer
  • Unlimited times per customer
• Discount by %
  
  • Set a max amount discount
• Discount by a set amount
• For Pickup or Delivery or both order types
• Minimum order amount
• Discount applies for the entire menu
• Schedule the discount
  
  • Start Date
  • End Date

How to Set-up a Discount 

 

To create a discount with a coupon code: 

• Login to your Orderspoon Dashboard 

• Click on Discount

• Click on Create Discount

• Enter a Discount "Name"

  • Use a name that describes the amount, type, or audience of the coupon.  This name will be visible to the customer on the receipt. Example: 20 Percent Off for New Customers

• Enter a coupon "Code"

  • This is the code your customers will enter at the checkout page to apply the discount

• Set Discount Type

  • Order: All items in the customers' order qualify for the discount
    

• Set a Start Date

  • Immediately

  • Scheduled

    • Set a start date and time
      

• Set an End Date

  • Never-ending

  • Scheduled

    • Set an end date and time

• Set a Max Redemption

  • This determines how many overall times the discount code can be used

• Set Order Type
  
  • You select what order type the discount can be used for
    
    • All
    • Pickup
    • Delivery

• Set Discount Type

  • Percentage

    • Enter a % amount in the "Discount Amount" field

      • You can also set a Maximum discount amount "Max. discount". It limits the discount to a maximum amount.  e.g. 10% off on $150 order would normally be $15 off, but can be limited to $10

  • Fixed

    • Enter a $ amount in the "Discount Amount" field

• Set Discount For

  • "First User" is for 1st time customer

  • "Any User" is for 1st time customer or repeat customers
    

• Set How Many Times Can a Customer Use This Coupon

  • Defines how many times the coupon can be used by one customer

    • "Once"  A given customer can only use this discount once.  Customer profiles are identified based on their phone number

    • "Multiple Times", no limit to how many times a customer can use the discount

• Set Min. sub-total amount

  • Discount is not applied unless order sub-total exceeds entered amount

Tracking the number of times a discount has been used is visible in the Orderspoon dashboard. Access the discount in question from the "Discount List" and view the # of times it has been used.

Create a Discount Link

If your discount is setup for "All Order Types" and "Any User", then you can create a Discount Link. This discount link creates a URL (web address). Customers can access the URL and have the discount auto-applied to their order, assuming the order meets all of the discount parameters. 

To create a discount link:

• Login to your Orderspoon Dashboard 

• Click on Discount

• Click on Discount List

• Locate the appropriate Discount

  • Click on Create Link
    

• Click on Generate Link
  
  • Manually copy the URL or click on the blue "here" button

You can use this URL to direct customers to your Orderspoon store with the discount code auto-applied. 

An even faster method to direct customers to a URL is to create a QR code. 

There are lots of free QR code generators available on the web. A QR code generator creates a QR image for a specific URL. When this QR image is scanned by a mobile device, it will direct the customer to that specific URL. 

This website offers free QR codes with no ads embedded into it. https://www.qrcode-monkey.com/

4 Leaf Labs is in no way associated with them. Feel free to use any site, we just want to provide 1 example.

Need more help? Call us at (650) 681-0400.

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