How to setup Discount & Coupon Code

How to setup Discount & Coupon Code

Discounts and coupons are a great way to motivate a customer to visit your restaurant and/or try using your Online Order.  Here are a few examples of marketing approaches in which you can use discounts to grow your business:


  • Get New Customers: You can run an online advertising campaign to target local customers to visit your restaurant.
  • Promote 1st Time Use: Let your in-store customers know that they get a discount for trying the Orderspoon app and enjoying the ease-of-use.
  • Re-engage Past Customers: It can be useful to remind past customers to come and try your store again if it's been a while.


Discounts are created within the Orderspoon dashboard. You are able to set:

  • How many times a discount can be used
    • Total # of times a discount can be used
    • 1st-time customers only
    • 1 time per customer
    • Unlimited times per customer
  • Discount by %
    • Set a max amount discount
  • Discount by a set amount
  • For Pickup or Delivery or both order types
  • Minimum order amount
  • Discount applies for the entire menu
  • Schedule the discount
    • Start Date
    • End Date


How to Set-up a Discount 

 



To create a discount with a coupon code: 

  • Login to your Orderspoon Dashboard 

  • Click on Discount

  • Click on Create Discount

  • Enter a Discount "Name"

    • Use a name that describes the amount, type, or audience of the coupon.  This name will be visible to the customer on the receipt. Example: 20 Percent Off for New Customers

  • Enter a coupon "Code"

    • This is the code your customers will enter at the checkout page to apply the discount

  • Set Discount Type

    • Order: All items in the customers' order qualify for the discount

  • Set a Start Date

    • Immediately

    • Scheduled

      • Set a start date and time

  • Set an End Date

    • Never-ending

    • Scheduled

      • Set an end date and time

  • Set a Max Redemption

    • This determines how many overall times the discount code can be used

  • Set Order Type
    • You select what order type the discount can be used for
      • All
      • Pickup
      • Delivery
  • Set Discount Type

    • Percentage

      • Enter a % amount in the "Discount Amount" field

        • You can also set a Maximum discount amount "Max. discount". It limits the discount to a maximum amount.  e.g. 10% off on $150 order would normally be $15 off, but can be limited to $10

    • Fixed

      • Enter a $ amount in the "Discount Amount" field

  • Set Discount For

    • "First User" is for 1st time customer

    • "Any User" is for 1st time customer or repeat customers

  • Set How Many Times Can a Customer Use This Coupon

    • Defines how many times the coupon can be used by one customer

      • "Once"  A given customer can only use this discount once.  Customer profiles are identified based on their phone number

      • "Multiple Times", no limit to how many times a customer can use the discount

  • Set Min. sub-total amount

    • Discount is not applied unless order sub-total exceeds entered amount


Tracking the number of times a discount has been used is visible in the Orderspoon dashboard. Access the discount in question from the "Discount List" and view the # of times it has been used.



Create a Discount Link


If your discount is setup for "All Order Types" and "Any User", then you can create a Discount Link. This discount link creates a URL (web address). Customers can access the URL and have the discount auto-applied to their order, assuming the order meets all of the discount parameters. 




To create a discount link:

  • Login to your Orderspoon Dashboard 

  • Click on Discount

  • Click on Discount List

  • Locate the appropriate Discount

    • Click on Create Link


  • Click on Generate Link
    • Manually copy the URL or click on the blue "here" button

You can use this URL to direct customers to your Orderspoon store with the discount code auto-applied. 


An even faster method to direct customers to a URL is to create a QR code. 

There are lots of free QR code generators available on the web. A QR code generator creates a QR image for a specific URL. When this QR image is scanned by a mobile device, it will direct the customer to that specific URL. 


This website offers free QR codes with no ads embedded into it. https://www.qrcode-monkey.com/


4 Leaf Labs is in no way associated with them. Feel free to use any site, we just want to provide 1 example.








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