How to start the timer when the order is placed
The Kitchen Display app can display the timer for your orders in two ways: when it's created or when it's paid.
By default the orders start the timer when the order is paid, and unpaid orders show as "In Progress"n but you can choose to start the time at the moment an order is created for more accuracy.
*This feature is available for KD version 2.9.39 or above
Steps to start the timer when the order is placed
- Open the Kitchen Display app
- Access to the settings (3 vertical dots at the top right corner)
- Click Display Settings
- Scroll down and choose QSR Order Time
- Select Order Creation
*Now your orders will start the timer as soon as are placed
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Why new orders on KD start with extra time?
Kitchen Display updates cyclically every 20s interval, which means is the maximum time it takes to update If the setting QSR Order Time is set as Order created your orders timers start running at the moment they appear on the KD monitor. the order ...
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