How to verify if the Android device has wrong date & time
Wrong Date & time is the most common reason for Kitchen Display not to show the orders.
When the Date & time are wrongly set, the apps can have connectivity issues, fortunately, this is an easy-to-fix issue.
Steps to set up the Date & time
- Access the Android device Settings
- Scroll down and select the option Date & time
- Verify if the date & time of the device is correct
- Disable automatic date & time
- Disable automatic time zone
- Set the correct date (The Android device date format is DD/MM/YYYY)
- Set the correct time (It needs to be 24-hour format)
- Choose your time zone
- Enable automatic date & time
- Enable automatic time zone
- Access to your Kitchen Display app
If the title bar is now green and your orders are displayed, the issue was happening due to the wrong date & time of your android device.
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