What do I do if the "Maximum Number of Concurrent Order Actions Reached" message appears?

What do I do if the "Maximum Number of Concurrent Order Actions Reached" message appears?

If the merchant is receiving the error "Maximum Number of Current Order Actions Reached, Please Try Again Later", there are some steps that have to be followed. 

Restarting the KD will resolve it initially. The merchant probably has a pretty high volume location and should think about changing the "Maximum order age to display" setting in KD to remove the orders.
  1. Change the Maximum order to display time
    1. Access the settings
    2. Click Display module
    3. Select the setting "Maximum order age to display"
    4. Choose 5 minutes
                  

If these steps don't resolve the issue, it will be necessary to Force Stop KD.
  1. Force Stop
    1. Access the Android Device settings
    2. Access the Apps section
    3. Locate Kitchen Display for Clover app
    4. Click the button Force Stop
    5. Re-open the Kitchen Display app
                  
This will stop the app and reset it. After this steps, the merchant shouldn't have the message.
Need More Help?

Our helpdesk is staffed from 8 am to 8 pm Central Standard Time, Monday through Friday and 8 am to 5 pm during the weekends. 
Please leave a message if you reach us outside of normal business hours, (650) 681-0400.  
You can also contact our Support Team at  operations@4leaflabs.com 


    • Related Articles

    • How to set a Maximum order age to display

      In Kitchen Display is possible to set a time limit to orders from being displayed. When that time is surpassed the order automatically disappears from the monitor but won't be labeled as a Done. Steps to set a Maximum order age to display Access to ...
    • How to set Order Cap

      Orderspoon Online Order gives you the option to control how many orders your business receives within a specified time frame.   This feature helps to keep your kitchen staff from being overwhelmed by online orders by spacing out how many orders ...
    • Order Management (Order Cap)

      Order Cap & Order Cap Interval The Orderspoon app gives you the option to control how many orders your business receives within a specified time frame.  This feature helps to keep your kitchen staff from being overwhelmed by online orders. You can ...
    • How to enable my Orderspoon Order number on my Clover Online Receipt

      The orders placed on your Orderspoon restaurant site have an Order title and Order number. You can enable on the Clover web dashboard a setting that allows the order title + order number to appear on your Clover Online Receipts. Steps to enable the ...
    • How to increase the number of orders displayed?

      Using the QSR mode of the Kitchen Display app you're able to display 4 or 8 orders on your screen. To change the number of orders displayed, follow these steps:   Open the Kitchen Display App Go to the   menu at the top-right corner Tap on Settings ...