Why is there a new order type on my register?

Why is there a new order type on my register?

When the Orderspoon Online Order app is downloaded onto your Clover Station will create a new order type to manage and track your online orders.

This order type is Online pickup. Please do not delete this order type!  

If the Online Pickup order type is deleted causes your Orderspoon Online Order app not to function properly and you may miss your online orders.



Steps to verify your order types

  • Access your Clover web dashboard

  • Select Account & set up at the bottom of the modules

  • At Transactions select Order types 



If you do not have the Online Pickup order type

  • Uninstall the Online Order app

    • Access the Clover App Market (Get More Apps)

    • Search/Locate the Online Order app by 4 Leaf Labs

    • Click on Uninstall

    • Verify that Online Order is no longer on your Clover dashboard

  • Re-install the Online Order app

    • Access the Clover App Market (Get More Apps)

    • Search/Locate the Online Order app by 4 Leaf Labs

    • Select your subscription plan

    • Click on Accept and Install




How to get help:

If you need help at any time, you can easily find articles on our Support & FAQ site for the most common topics and questions.

Need more help? Call us at (650) 681-0400.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday. Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at support@4leaflabs.com.

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