Why is there a new order type on my register?
When the Orderspoon Online Order app is downloaded onto your Clover Station will create a new order type to manage and track your online orders.
This order type is Online pickup. Please do not delete this order type!
If the Online Pickup order type is deleted causes your Orderspoon Online Order app not to function properly and you may miss your online orders.
Steps to verify your order types
Access your Clover web dashboard
Select Account & set up at the bottom of the modules
At Transactions select Order types
If you do not have the Online Pickup order type
Uninstall the Online Order app
Access the Clover App Market (Get More Apps)
Search/Locate the Online Order app by 4 Leaf Labs
Click on Uninstall
Verify that Online Order is no longer on your Clover dashboard
Re-install the Online Order app
Access the Clover App Market (Get More Apps)
Search/Locate the Online Order app by 4 Leaf Labs
Select your subscription plan
Click on Accept and Install
How to get help:
If you need help at any time, you can easily find articles on our Support & FAQ site for the most common topics and questions.
Need more help? Call us at (650) 681-0400.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday. Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at support@4leaflabs.com.
Our helpdesk is staffed from 8:00 am to 6:00 pm CST, Monday to Friday. Please leave a voice message if you reach outside normal business hours. You can also contact our Support Team at support@4leaflabs.com.
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